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Articles by Sharon Solomon

What Happens When Automation Isn't an Option?
The Feed

What Happens When Automation Isn’t an Option?

January 26, 2017 Sharon Solomon

Technology has made us reliant on automation to run processes and care for patients.  In my work as a director of customer experience, I was recently involved in a transition from one software company to

Meet "The Feed" at FNCE 2015
The Feed

Meet “The Feed” at FNCE 2015

September 25, 2015 Sharon Solomon

The start of October signals the true beginning of all things fall: pumpkin spice, turning leaves, football and FNCE®. I have not attended the Food & Nutrition Conference & Expo™ — the annual meeting of the Academy

Meeting the Standards with Standardization
The Feed

Meeting the Standards with Standardization

September 18, 2015 Sharon Solomon

As director of the customer experience for a hospital system in New York City, informatics is key to my mission of improving satisfaction through training and implementing standardization. I have led a multiyear project that



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